The highly technological business world has brought in a number of challenges for the IT organizations and service providers. In their attempt to meet the demands of the customers which ranges from delivering quality IT services in accordance with business goals, to enhanced and efficient service, good return on investment and synchronizing between people process and technology, IT management has seen a serious drift from the techno-centric one to a service oriented one.

However, in face of...

The Software Engineering field is relatively new. However, in this less time advanced and scientific approaches for software development have been overwhelming. The use of software proliferated back in the late 70’s and sometime in early 80’s. At the same time, programming languages too evolved from assembly languages to advanced level, methodical and object oriented languages. This led software development professionals and experts in universities and industry look for ways and means to...